KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers
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Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment deferral, please submit a payment deferral request through My Mortgage.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at commercial.payments@firstnational.ca.

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.

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Shareholder information

How to invest

There are two ways to invest in First National:

Choosing the right investment vehicle is a personal choice and investors should seek out independent professional advice before investing.

To help with your initial evaluation, this site contains a variety of corporate information including our most recent financial reports to shareholders, which contain audited annual financial statements and unaudited quarterly financial statements. Items of note:

  • Registrar and Transfer agent: Computershare Investor Services Inc., Toronto, Ontario, 1.800.564.6253.
  • Corporation Auditors: Ernst & Young LLP, Toronto, Ontario.
  • Year-end: December 31.
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