KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers

Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment assistance, please submit a payment assistance request through My Mortgage.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.



Bond yields

Keep track of the rates that affect your mortgage

Rates not available at the moment, please try again later

*The above yields are constantly changing and are provided for information purposes only. The stipulated yields are not binding on First National for any purpose, including, without limitation, the setting of interest rates or the calculation of any monetary amount.

This information is provided by the Bank of Canada. We do not guarantee its accuracy.