KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers

Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment assistance, please submit a payment assistance request through My Mortgage.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.


Mortgage calculators

Gain insight into costs at each stage of your mortgage

When you secure a mortgage, you are making one of the most important financial commitments of your lifetime. Your commitment to your home won’t change but your priorities can. With ongoing insight, you can make educated decisions and feel financially confident. We’ve created tools to help you gain insight into costs at each stage of your mortgage.

How much can I afford?

Estimate your potential mortgage amount and payments for a realistic picture of what you can afford when buying your dream home.

Mortgage Payment Calculator

Get a better idea of your monthly mortgage costs by estimating your potential payments.

Prepayment Calculator

Estimate prepayment charges if you decide, during your mortgage term, to exceed your prepayment privileges or pay out before the maturity date.

Prepayment Worksheet

Calculate your potential prepayment penalty if you choose to prepay more than your privileges allow.

Easy, convenient mortgage management.

Track your mortgage details, review your mortgage account, manage your mortgage payments, update your mortgage account information and more – online, anywhere, at any time.

Log into My Mortgage

My Mortgage