Your team of champions

Elena Robinson
Alberta & Prairies
elena.robinson@firstnational.ca
416.320.3138

Ontario & Atlantic Canada Managers of Business Development

Communicator. Motivated. Personable.

“I add value by nurturing strong relationships with clients and partners, delivering service defined by knowledge sharing and integrity.”

Elena was part of the First National team during its early years in the industry. She rejoined in 2018, bringing numerous years of industry expertise to her role as National Director of Sales. Throughout her time in the industry, Elena has developed skills including sales, business development, management and training. As a strong communicator, she prides herself on being reliable, committed and dependable in her response to broker partners. Highly motivated to succeed, Elena is always inspired to find new and creative ways to achieve objectives. She considers herself a people person and tries to maintain a cheerful disposition and outgoing manner that puts people at ease.

When she’s not adding value for brokers, Elena enjoys exploring the globe, dancing and her volunteer commitments to Big Brothers Big Sisters of Peel.

Kristina Morrison
British Columbia
kristina.morrison@firstnational.ca
604.786.6794

British Columbia Managers of Business Development

Creative. Persistent. Honest.

“I add value by being honest about the reality of a deal to ensure that I’m doing everything possible to help brokers maximize their time.”

Kristina has been a part of the First National team since 2004. Her experience as an underwriter allows her to be creative in her approach. She examines deals from all angles to find the best fit with First National rules and guidelines. Committed to client satisfaction, Kristina is consistently available and in touch with brokers to ensure seamless execution.  

When she’s not adding value for brokers, Kristina enjoys activities including running, paddle boarding, tennis, hiking and shopping.

Jose Dos Santos
British Columbia
jose.dossantos@firstnational.ca
778.828.1428

British Columbia Managers of Business Development

Experienced. Responsive. Impassioned.

“I add value by leveraging my experience to provide my brokers with valuable education, training and guidance so they can generate more leads and close more files.”

Jose has spent more than three decades in the industry and has been a part of the First National team for since 2012. Savvy about what constitutes a good file, Jose guides brokers on how to best package and submit a file for approval. If a specific file isn’t a fit for First National he quickly recommends other solutions to save brokers valuable time. Being highly responsive, Jose responds to the majority of his brokers inquiries within two hours, as a quick and accurate response is crucial. He also considers brokers’ success one of his key responsibilities and as a result, he organizes regular team training events, video webinars and team building activities.

When he’s not adding value for brokers, Jose enjoys boating, biking and swimming with his family, running and exercise as well as dining out and, of course, chocolate.

Jennifer Sternig
British Columbia
jennifer.sternig@firstnational.ca
604.842.7467

British Columbia Managers of Business Development

Attentive. Positive. Curious.

“I add value by taking the time to listen to the needs of my clients so I can help them achieve their goals and support their clients effectively.”

Jennifer joined the First National team in 2022, after seven years in the industry in various roles including retail banking, mortgage brokering/underwriting and account management. Highly goal oriented, Jennifer is always looking to learn, grow and be challenged. She understands the pressure of the industry and knows how important it is to adapt, be receptive to feedback and hone her expertise. An active and empathetic listener, Jennifer is sensitive to her clients’ needs and maintains a positive attitude. It’s always her goal to uplift those around her and find the good in every situation.

When she’s not adding value for brokers, Jennifer spends time outside hiking and biking, finds her zen with yoga, gives back to the community through volunteering and connects with family and friends.

Tom Walsh
British Columbia
thomas.walsh@firstnational.ca
778.984.4246

British Columbia Managers of Business Development

Sarah Almond
British Columbia
sarah.almond@firstnational.ca
250.878.1846

British Columbia Managers of Business Development

Entrepreneurial. Communicator. Progress.

“I add value by sharing my industry knowledge with clients and building partnerships based on credibility, trust and rapport.”

Sarah has been working in the industry since the early 2000's and joined the First National team in 2015. She brings deep industry knowledge and excellent problem solving skills to her Account Manager role and prides herself on being able to connect instantly with people. For Sarah, education and partnership are critical to moving the industry forward, and she emphasizes both when developing and nurturing relationships with brokers.

When she’s not adding value for brokers, Sarah prioritizes family time, especially with her young daughter.

Sabrina Greig
British Columbia
sabrina.greig@firstnational.ca
250.818.7187

British Columbia Managers of Business Development

Resourceful. Dedicated. Positive.

“I add value by being available for my brokers, which builds trust and engenders mutual respect.”

Sabrina brought five years of experience in the financial industry to the First National team when she joined as an Account Manager in 2018. She comes from a strong customer service background, so she really understands how important it is to be approachable, friendly and available to help. When faced with questions from brokers, Sabrina is exhaustive in her quest to find the right information and provide answers. And she never wavers from her determination to help brokers find solutions.

When she’s not adding value for brokers, Sabrina prioritizes family time and exercises in nature by hiking.

Michaela Ross
British Columbia
michaela.ross@firstnational.ca
604.488.5456

British Columbia Managers of Business Development

Communicative. Considerate. Committed.

“I add value by creating ongoing learning opportunities and communicating openly and promptly.”

Michaela joined the First National team in September 2019, after working in the industry for seven years. As part of her commitment to building and sustaining long-term relationships, Michaela is mindful of showing up for people according to what they need. She also emphasizes prompt and thorough communication, so information is clear and understood.   

When she’s not adding value for brokers, Michaela enjoys time outdoors with her family.

Bing Ng
British Columbia
bing.ng@firstnational.ca
604.928.3431

Alternative Lending Solutions

Bing joined First National in 2021 and brings 10 years of experience in the financial industry to his role as an Excalibur Account Manager. Prior to joining First National, Bing gained experience in underwriting, customer service and sales. His broad range of experience provides him with a unique perspective when helping his broker partners uncover simple alternative mortgage solutions, no matter the complexity of the situation. Bing values integrity, honesty and thoughtful care in his approach and is passionate about growing through experience.
 
When he’s not adding value for brokers, Bing spends time with his wife and daughter, enjoys hiking and badminton, and loves movie nights and cheering on his beloved Canucks.